Guide / AI
Where applied AI pays off in operations
AI pays off when it speeds up a repeated decision with a clear user, accessible data, a tolerable error rate and a workflow that acts on the output. Start from the decision, not the model.
01
Four uses that work
| Use | What it does |
|---|---|
| Retrieve | Finds answers across documents, records and procedures. |
| Classify | Routes requests, records and images. People review the uncertain ones. |
| Inspect | Detects defects or events in images, video and sensor data. |
| Predict | Flags anomalies, forecasts demand, schedules maintenance. |
02
Readiness checklist
- Data. Exists, accessible, owned.
- Definition of good. Agreed before the build.
- Human boundary. What AI decides, what people review.
- Home. Output lands where the work happens.
- Feedback. Corrections flow back into the system.
03
Measure the system, not the model
| Question | Measure |
|---|---|
| Faster? | Time from intake to decision. |
| Reliable? | Error and rework rate. |
| Used? | Adoption; accepted vs corrected outputs. |
| Safe? | Access logs, review paths, fallbacks. |
No data foundation yet? Build that first.